Soft shell pucker weave with DWR Teijin Ecocircle Polyester.
Fabric Source: Taiwan
The recycled polyester fabric was developed in partnership with Teijin, the fabric supplier behind ECOCIRCLE technology, which produces fabric from post-consumer and post-industrial polyester waste. Closing the loop, at the end of its long life the Lightbeam Tote can be recycled into polyester fibers for reuse.
If one of our products fails to satisfy you at the time you receive it, or does not perform to expectations during its long lifetime, simply return it to us. We'll replace it, repair it, issue a credit or extend a refund.
Because we build sustainability into everything we make, our products are designed to have a long lifespan, longer sometimes than their usefulness to a single person. For this reason, we guarantee them to be free of manufacturer defects whether you're the first, second or simply most recent owner. Hand it down, pass it on, give it away: we'll warranty a product until normal wear and tear run their course. Please understand that we can not guarantee products employed for purposes other than their intended use, and that even under the best circumstances, we do expect they'll wear out before you do.
If you do need to return a product to us, call us at 877-454-5628 or email us at email@example.com for instructions.
Whenever you send an item to us for an exchange or credit, it's best to use a shipping method that will provide you with a tracking number and delivery confirmation. Please keep in mind Nau will not be responsible for goods that are lost or stolen in transit. Be sure to include your daytime phone, email address, mailing address and a short explanation of the problem we need to address (photos are helpful too). If we do need to send you a replacement, we'll pay the shipping.
If you have a warranty item that can not be repaired, and there is no proof of purchase, we will replace it. If there is no proof of purchase and we no longer make the item, we will issue a credit in the amount of the last sale price. The care label must be intact on all warranty replacements.