Customer Care  Have a question?  We're here to help.


In this section you can find information about our shipping rates and policies, how to return a product, caring for your beloved Nau clothes, the status of gift cards, and our Product Afterlife Program.


If you have a more specific question, or would like to speak with one of our customer care representatives, there are friendly people in Portland who are happy to talk to you. Call us at 877-454-5628, or email your questions to customercare@nau.com

why nau?
Our goal is to use design to redefine business so that it can be a force for change. We do this by making sustainability and philanthropy inherent in everything we do; by blending the tailored and the technical to craft urban and outdoor performance apparel; by pioneering premium, eco-friendly fabrics; and crafting clean, intuitive silhouettes that are
built to move.
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