Some people collect stamps. We collect information with the goal of better providing our customers with what they need. Nau collects information from you in order to track and improve our service and interaction with our community and to provide specific services and benefits to individuals.What information do we collect?
Nau tracks information from customer interactions both online and at our partners stores. This information may include your Internet domain address, interaction with areas within our Websites, and other information that helps us develop and monitor our performance and track trends and statistics to improve your shopping and site experience. However, your identity will remain unknown to us unless you tell us who you are.
We request personal information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you purchase products from nau.com, when you register with us or request to receive communications or when you participate in a promotion or submit content to our Website.
We collect information about gift recipients to fulfill gift purchases, respond to customer service inquiries and for analysis purposes only.How do we protect your information?
Dogs, mostly. Big, mean dogs. Seriously, we maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us on our Website, via our partners stores or from any other interaction with Nau.
To guard your information, our Website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Nau is able to decode your information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well.How do we use your information?
While we are big fans of sharing, we draw the line here. We do not sell or rent your information to any outside parties. We may offer you the opportunity, at your discretion, to provide your information to our select community or business partners.
For the purpose of fulfilling your order or operating our business, we may transfer information between Nau and our preferred service providers who use that information only to conduct Nau business. For example, they may handle Nau's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a Website experience such as a contest and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and ensure that they protect your information at a level consistent with our standards.
We may provide aggregated, non-personally identifiable information to other companies for purposes such as reporting and marketing.
Web Beacons. "Web beacons" (also known as "web bugs," "action tags," "pixel trackers," or "clear GIFs") may also be used on the Site or in our emails. Web beacons are small graphic images placed on a web page, web-based document, or in an e-mail message that allow the collection of certain information and monitor user activity on the Site or in emails. Web beacons are invisible because of their size (only 1 by 1 pixel) and because they are the same color as the background of the web page. Web beacons are used to collect the IP address of the computer that the Web beacon is sent to, the URL of the page the Web user comes from and the time the Web beacon is activated (such as when you view the webpage, advertisement, or e-mail that contains the Web beacon).
You can always opt out of these practices selecting to turn off cookies or by visiting this site: http://www.networkadvertising.org/choices/Unsubscribing, Removing or Modifying Your Information.
To modify or delete entirely the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request to firstname.lastname@example.org. Be sure to include your first and last name and account email address in the "message" box.Communications in Progress/Sales and Service Information.
When you create an account on nau.com, your email address will be added to our newsletter mailing list. You can unsubscribe at any time by following the instructions at the bottom of any email. But, please note that if you have unsubscribed from any Nau communications, production schedules may result in you receiving communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes. What happens to your information in the event that Nau, Inc. is sold?
In the event that Nau is sold, or a substantial amount of its assets are acquired, customer information may be one of the transferred assets. New ownership would then notify you of any changes to their policies regarding your information.Policy Changes.