X

Nau Privacy Policy  We take your privacy seriously.

We take your privacy seriously. It is important to Nau to maintain a high level of respect and trust with our community, and we believe that this is key to developing sustainable long-term relationships. Nau's privacy policy details how we collect, use and protect your information across all of Nau's interactions with you, whether though our Website, in our  partners stores or via other points of interaction.

Why we collect information.
Some people collect stamps. We collect information with the goal of better providing our customers with what they need. Nau collects information from you in order to track and improve our service and interaction with our community and to provide specific services and benefits to individuals.

What information do we collect?
Nau tracks information from customer interactions both online and at our partners stores. This information may include your Internet domain address, interaction with areas within our Websites, and other information that helps us develop and monitor our performance and track trends and statistics to improve your shopping and site experience. However, your identity will remain unknown to us unless you tell us who you are.

We request personal information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you purchase products from nau.com, when you register with us or request to receive communications or when you participate in a promotion or submit content to our Website.

We collect information about gift recipients to fulfill gift purchases, respond to customer service inquiries and for analysis purposes only.

How do we protect your information?
Dogs, mostly. Big, mean dogs. Seriously, we maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us on our Website, via our partners stores or from any other interaction with Nau.

To guard your information, our Website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Nau is able to decode your information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well.


How do we use your information?
Information you provide us is used to conduct your purchase or other interaction with Nau, or is used to help us understand your needs and better serve you. As part of this effort, we may combine information you give us online with information from our partners stores or other transactions and communications across our channels over time. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. All data combined and stored is protected by this privacy policy.

Do we share your information?
While we are big fans of sharing, we draw the line here. We do not sell or rent your information to any outside parties. We may offer you the opportunity, at your discretion, to provide your information to our select community or business partners.

For the purpose of fulfilling your order or operating our business, we may transfer information between Nau and our preferred service providers who use that information only to conduct Nau business. For example, they may handle Nau's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a Website experience such as a contest and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and ensure that they protect your information at a level consistent with our standards.

We may provide aggregated, non-personally identifiable information to other companies for purposes such as reporting and marketing.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our Website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

How do we use cookies and other technology?
When you visit our Site, some information is automatically collected, such as your computer's operating system and browser type, version, and capabilities (such as whether JavaScript is enabled and cookies are accepted), your Internet Protocol (IP) address and the time and date of your visit, the referring site (if applicable), as well as screen resolution, color and depth. This information is tracked through the use of web beacons, cookies and logs:

Cookies. We may automatically collect certain information through the use of "cookies." Cookies are small files that are stored on your computer by your browser at the request of a Web site to store your personal preferences. Among other things, the use of cookies helps us to improve the Site and your experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing the Site, to personalize your experience, and to remember your preferences. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of the Site. 

Web Beacons. "Web beacons" (also known as "web bugs," "action tags," "pixel trackers," or "clear GIFs") may also be used on the Site or in our emails. Web beacons are small graphic images placed on a web page, web-based document, or in an e-mail message that allow the collection of certain information and monitor user activity on the Site or in emails. Web beacons are invisible because of their size (only 1 by 1 pixel) and because they are the same color as the background of the web page. Web beacons are used to collect the IP address of the computer that the Web beacon is sent to, the URL of the page the Web user comes from and the time the Web beacon is activated (such as when you view the webpage, advertisement, or e-mail that contains the Web beacon). 

You can always opt out of these practices selecting to turn off cookies or by visiting this site: http://www.networkadvertising.org/choices/

Unsubscribing, Removing or Modifying Your Information.
To modify or delete entirely the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request to customercare@nau.com. Be sure to include your first and last name and account email address in the "message" box.

Communications in Progress/Sales and Service Information.
When you create an account on nau.com, your email address will be added to our newsletter mailing list. You can unsubscribe at any time by following the instructions at the bottom of any email.  But, please note that if you have unsubscribed from any Nau communications, production schedules may result in you receiving communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

What happens to your information in the event that Nau, Inc. is sold?
In the event that Nau is sold, or a substantial amount of its assets are acquired, customer information may be one of the transferred assets. New ownership would then notify you of any changes to their policies regarding your information.

Policy Changes.
We may change our privacy policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last modified on 09.30.08.

why nau?
Our goal is to use design to redefine business so that it can be a force for change. We do this by making sustainability and philanthropy inherent in everything we do; by blending the tailored and the technical to craft urban and outdoor performance apparel; by pioneering premium, eco-friendly fabrics; and crafting clean, intuitive silhouettes that are
built to move.
get nau news, sales, events:
877-454-5628 Customer Service My Account Privacy Terms Shipping Info Working at Nau Site Map © 2014 Nau International, Inc.